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Delivery Information

Regardless of the order value, the shipping costs for a standard delivery (DHL or Hermes parcel delivery) are 5.0 euros and for an express delivery (DHL Express) 9.95 euros.

Delivery time

You will receive standard deliveries (DHL and Hermes parcel shipping) usually 2 to 5 working days after order confirmation.
Express deliveries (DHL Express) that you post in our online shop by 1:00 p.m. will be delivered the next working day (delivery only Monday to Friday). Orders placed after 1:00 p.m. will be received by 12:00 the next working day (delivery only Monday to Friday).

Overview of DHL Express delivery times:

Ordered Monday - Thursday before 1:00 p.m. → delivered by 12:00 noon on the next working day (Tuesday - Friday)

Ordered Thursday after 1 p.m. until Friday before 1 p.m. → delivered the following Monday by 12 p.m.

Ordered Friday after 1:00 p.m. to Sunday → delivered the following Tuesday by 12:00 p.m.

As soon as your order leaves our warehouse, we will send you an automatic shipping confirmation by email.

Delivery address and billing address

Are you rarely at home during the regular delivery times of DHL and Hermes? We are also happy to deliver your order to the address of your choice: whether it's a job, neighbours, friends or acquaintances. Or you can have your parcel sent to a Hermes ParcelShop or a DHL Packstation near you.

Please note: Orders on account are only possible if the billing address is also your private address. If your order is to be delivered to your neighbours or to your workplace, for example, please enter the appropriate address under "Delivery address".

Your delivery address will only be used for shipping processing and not for a credit check or for marketing purposes.